Docket - Work Simplified
Docket - Work Simplified is a business and productivity app developed by Ki Design LLC for the iPhone platform. It provides a comprehensive workforce management solution for companies, with a focus on simplifying the user experience and improving productivity in the field.
With Docket, users can access a range of key features that can benefit their business. This includes scheduling, estimates, and invoicing, allowing for efficient management of jobs and finances. Real-time monitoring of job status, costs analysis, and assigned employees ensures that businesses have a clear overview of their operations at all times. Additionally, job-specific messaging enables effective communication between team members.
For clients, Docket offers a client dashboard where they can access important information about their jobs. Communication is made easy with email, text, and chat features, allowing clients to stay connected with the team. A unique feature of Docket is the ability to know who is coming to a job with images, providing a sense of security and familiarity. Live tracking of the team's progress and a time change request feature further enhance the client experience.
Docket streamlines the workflow for field technicians, enabling them to access all the necessary information to successfully complete assigned work orders. Collaboration between technicians, dispatchers, and other customer departments is made easier, resulting in more effective results and higher customer satisfaction.
The mobile app allows field service technicians to receive and transmit work-related information in real-time, directly through their iPhone. This ensures that they have the most up-to-date information at their fingertips, improving efficiency and reducing delays.
